Privacy policy
Last updated: 15 October 2026
1. General Information
This Privacy Policy explains how Clip d.o.o., Pleška 45, Velika Gorica, OIB: 51755221027, acting as the data controller, collects, uses, stores, and protects the personal data of users of the website www.zdravo.info.
For any questions regarding the processing of personal data or the exercise of your privacy rights, you may contact us at:
We process personal data in accordance with the General Data Protection Regulation (GDPR), the Croatian Act on the Implementation of the General Data Protection Regulation, and other applicable laws and regulations of the Republic of Croatia and the European Union.
2. Personal Data We Collect
Depending on how you use zdravo.info, we may process the following categories of personal data:
- first and last name;
- company, organisation, or institution name;
- email address and telephone number;
- information you voluntarily provide through contact forms, registration forms, or other forms available on the website;
- information related to exhibitors, visitors, partners, conferences, workshops, and other events;
- information related to newsletter subscriptions or other forms of communication, where applicable;
- technical information such as IP address, device type, browser type, date and time of access, and other technical data necessary for the security and operation of the website;
- information collected through cookies and similar technologies, to the extent that such technologies are used.
We do not intentionally collect special categories of personal data, such as health data, unless there is a clear purpose, an appropriate legal basis, and the processing is necessary and permitted under applicable law. ako za to postoji jasna svrha i odgovarajuća pravna osnova ili ako ih korisnik sam dostavi u okolnostima u kojima je takva obrada nužna i dopuštena.
3. Purposes of Processing
Osobne podatke možemo obrađivati radi:
Responding to Enquiries
We use the information you provide through contact forms, email, or other communication channels to respond to your enquiry and continue communication with you.
Event Organisation and Cooperation
We may process personal data for communication with exhibitors, visitors, partners, speakers, media representatives, and other participants involved in projects and events related to zdravo.info.
Processing Applications and Requests
Where you submit an application for participation, cooperation, partnership, or another activity through the website, we process the information provided in order to review and manage your application.
Sending Newsletters and Other Communications
If you have given your consent to receive newsletters or other promotional communications, we may use your contact details for this purpose.
You may withdraw your consent at any time.
Compliance with Legal and Contractual Obligations
Certain personal data may be processed where necessary for the performance of a contract, issuing invoices, maintaining business records, or complying with other applicable legal obligations.
Website Security and Operation
Technical information may be processed in order to maintain the security and functionality of the website, prevent misuse, detect technical issues, and ensure reliable operation.
4. Legal Basis for Processing
Depending on the specific purpose, we process personal data on one or more of the following legal grounds:
Consent
For example, where you subscribe to a newsletter or consent to certain categories of cookies.
Performance of a contract or steps taken prior to entering into a contract
For example, where you contact us regarding participation, exhibition opportunities, partnerships, or other forms of business cooperation.
Compliance with a legal obligation
Where applicable law requires us to process or retain certain information.
Legitimate interests
For example, for business communication, website security, prevention of misuse, and protection of our rights and interests, provided that such interests do not override your fundamental rights and freedoms.
5. Contact and Registration Forms
When you complete a form on zdravo.info, we process the information you provide.
Such information is used solely for the purpose specified in connection with the relevant form, which may include:
- responding to an enquiry;
- exhibitor or partner applications;
- communication regarding an event;
- providing requested information;
- newsletter registration;
- other clearly stated purposes.
Information submitted through forms will not be used for unrelated purposes unless there is an appropriate legal basis for such processing.
6. Newsletter and Marketing Communications
If you voluntarily subscribe to our newsletter or other marketing communications, we process your email address and any other information provided during registration on the basis of your consent.
You may withdraw your consent at any time by using the unsubscribe link included in the relevant communication or by contacting us at:
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
7. Cookies
The website may use cookies and similar technologies.
Strictly necessary cookies may be used to ensure the proper functioning and security of the website.
Analytics, functional, or marketing cookies, where used, are placed in accordance with applicable law and, where required, only after you have provided your consent.
Further information regarding the use of cookies may be provided in a separate Cookie Policy or through the website’s consent management tool.
8. Sharing Personal Data
We do not sell personal data to third parties.
Where necessary for the operation of the website and our business activities, personal data may be made available to trusted service providers and processors, including:
- web hosting providers;
- IT and technical support providers;
- email service providers;
- newsletter and communication service providers;
- accounting, legal, and other professional advisers;
- business partners where necessary for the organisation of an event or delivery of a service requested by you.
Such service providers may process personal data only for agreed purposes and in accordance with applicable data protection requirements.
We may also disclose personal data to competent public authorities where required by law.
9. International Data Transfers
Where a service provider processes personal data outside the European Economic Area (EEA), such transfers will take place only where an appropriate legal basis and safeguards are in place in accordance with the GDPR.
Such safeguards may include an adequacy decision of the European Commission or Standard Contractual Clauses.
10. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected.
The criteria used to determine the applicable retention period may include:
- the duration of communication or a business relationship;
- the time required to process a particular enquiry or application;
- legal requirements relating to the retention of business, accounting, or other records;
- the establishment, exercise, or defence of legal claims;
- withdrawal of consent, where processing is based on consent.
Personal data processed for newsletter purposes will generally be retained until you unsubscribe or withdraw your consent, unless another lawful basis requires or permits further retention.
11. Personal Data Security
We apply appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
Access to personal data is limited to persons who require such access in order to perform their duties.
However, no method of data transmission or storage over the internet can guarantee absolute security.
12. Your Rights
Subject to the conditions set out in applicable data protection law, you may have the right to request:
- access to your personal data;
- correction of inaccurate or incomplete personal data;
- deletion of your personal data;
- restriction of processing;
- data portability;
- objection to processing;
- withdrawal of consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at:
Before responding to your request, we may ask you to provide additional information where necessary to verify your identity.
13. Right to Lodge a Complaint
If you believe that your personal data is being processed in breach of applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority:
Croatian Personal Data Protection Agency (AZOP)
Selska cesta 136
10000 Zagreb
Croatia
14. Automated Decision-Making
Personal data collected through zdravo.info is not used for automated decision-making that produces legal effects concerning you or similarly significantly affects you, unless you have been specifically informed of such processing and an appropriate legal basis applies.
15. Links to Third-Party Websites
The zdravo.info website may contain links to third-party websites.
Clip d.o.o. is not responsible for the content, security, or privacy practices of such third-party websites.
We recommend reviewing the relevant privacy policies before providing personal data to any third-party website.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes in our processing activities, website functionality, or applicable law.
The latest version will always be available on www.zdravo.info, together with the date of the most recent update.
Data Controller:
Clip d.o.o.
Pleška 45
10410, Velika Gorica
OIB: 51755221027
Email: info@zdravo.info